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Fast and reliable

Commissioning, maintenance, spare part supply

Remote Service – so far off in the world but only a phone call away!

An on-site technician is not always necessary. A phone call to our hotline is all you need to speak directly to an expert who can immediately initiate an online connection between the service center and your machine’s computer system. This allows us to locate and fix disturbances quickly and efficiently, saving you precious time and money.

Our Hotline – Its Main Advantages:

  • We are able to solve 85 % of all disturbances via our hotline service
  • High machine availability due to downtime reduction
  • Troubleshooting and diagnosis of problems via online remote tools
  • First rate support for your machine operators and maintenance personnel

Always taken care of – With original MAMMUT spare parts!

When your MAMMUT machine needs spare parts and parts subject to regular wear and tear, our original MAMMUT parts help you ensure maximum machine availability. Our specialists would be happy to advise you on possible solutions to your individual needs.

Our highly qualified technicians focus on the following areas to ensure that you receive the parts that you need.

  • Identification of worn-down parts
  • Quotation and order processing
  • Recommendation of spare parts and parts subject to regular wear and tear

On-site assistance – globally always on your side.

You will have the advantage of being able to rely on our experienced team of specialists who are active throughout the world. No matter where you produce your product, we will come to you! Our technicians will not only assemble your machine using their highly specialized training, but will also perform any preventative maintenance to make certain that your machine remains productive as long as possible.

Our On-Site Service:

  • Machines assembled by experts in the field providing clear instructions on use
  • Regular inspections of equipment as needed and competent reliable advice
  • Maintenance and repairs directly from the manufacturer
  • Quick fixes for problems that arise
  • Help concerning questions of modernization and the relocation of machines

Regular on-site inspections and maintenance will increase the productive capacity of your machines while greatly increasing their longevity.

Your Advantages:

  • Increase of machine availability
  • Early Recognition of disturbances caused by machine wear and tear reduces machine downtime 
  • Highest service quality for customers


Simple and fast to design your pattern!

Our software solutions have absolutely no limits in terms of your creative approach. Using the machine-integrated Software „myMammut“ allows you to control your designs. Using our optional Pemium Software „Mammut Graphics” makes the formation of patterns and a variety of different settings possible, which will allow you to reach your creative potential with the machine.


  • CNC-based Design Programme
  • Design using a support system of coordinate-entry
  • Editing Tools
  • Compatibile with DIN-files
  • Limited function with DXF-files
  • Output as DIN

Mammut graphics:

  • CAD-based Design Programme
  • Easy design using drawing functions and drag & drop
  • Editing Tools
  • Compatible with DIN-files
  • Compatible with dxf-files
  • Ability to track the needle path after the fact
  • Simulation
  • Ouput as dxf or DIN